This contract is regulated in accordance with the Regulation on Principles and Procedures of Distance Contracts Application published in the Official Gazette dated 13.06.2003 and numbered 25137 in order to make a contract for sales made on the internet and is as follows.
ARTICLE 1 - SUBJECT
The scope of this contract includes the rights and obligations of the parties in accordance with the provisions of the Regulation on the Principles and Procedures for the Implementation of the Law on the Protection of Consumers - No. 4077 on the sale and delivery of the products for which the SELLER sold to the PURCHASER, .
ARTICLE 2.1 - SELLER INFORMATION
Title: HERBONLINES.COM Phone: 05347039414
ARTICLE 2.2 - PURCHASER INFORMATION
The customer is a member of www.herbonlines.com shopping mall.
Address and contact information used while members shall prevail.
ARTICLE 3 - CONSULTING PRODUCT INFORMATION
It consists of the type of goods / product / service type, quantity, brand / model, color, adedi, sales price, payment type,
ARTICLE 4 - GENERAL PROVISIONS
4.1- The PURCHASER declares that he has read and know all the preliminary information regarding the basic characteristics of the contractual products or products mentioned in Article 3, the selling price and payment method and the delivery, and gives the necessary confirmation in electronic form.
4.2 - The contractual products or products shall be delivered to the RECIPIENT or the person / organization indicated in the preliminary information for the duration of the legal 30 day period for each product, depending on the distance of the place of residence of the PURCHASER. This period may be extended for a maximum of 10 days, with prior notice to the BUYER.
4.3 - SELLER can not be held responsible if the contracted product is to be delivered to another person other than PURCHASER, and the delivery person / organization does not accept delivery.
4.4 - The SELLER is responsible for delivering the contracted product with a sound, complete, in accordance with the specifications specified in the order and with warranty documents and manuals, if any.
4.5 - For the delivery of the contractual product, the signed copy of the contract must be delivered to the SELLER and the price must be paid in the form of payment preferred by the SELLER. If for any reason the product is not paid for or is canceled in bank records, the SELLER shall be deemed to be free from the obligation to deliver the product.
4.6-If, after delivery of the product, the credit card belonging to the BUYER can not be paid to the BUYER by the bank or financial institution related to the reason that the BUYER is unfairly or unlawfully used unauthorizedly due to the fault of BUYER, It is obligatory to send it to SELLER within 3 days. In this case, shipping costs belong to the PURCHASER.
4.7- SELLER is obliged to notify the PURCHASER if it can not deliver within the term of the contractual product due to force majeure or weather conditions that prevent transportation, such as disconnection of transportation. In this case, the PURCHASER can use one of the right to cancel the order, replace it with a precedent if the contract is a product, and / or defer the delivery until the time of the interruption is over. The amount paid by PURCHASER in case of canceling the order is cash and paid to him within 15 working days.
4.8- The products which are defective or damaged from the products which are sold with the guarantee certificate can be sent to SELLER for the necessary repairs within the guarantee conditions and in this case the cargo expenses will be covered by the PURCHASER.
4.9- This contract is valid after it is signed by the PURCHASER and sent to the SELLER by fax or post.
ARTICLE 5 - RIGHT TO SEEK
The PURCHASER shall have the right to withdraw within 7 days from the delivery of the contractual product to the person himself / herself or to the person / organization indicated. In order to use the right of withdrawal, it must be notified to the SELLER by fax, e-mail or telephone within this period and the product has not been used within the framework of the provisions of the relevant article. If this right is used, it is obligatory for the invoice to be included in the case of the cargo delivery log which is sent to the 3rd person or to the SELLER. Within 15 days of receipt of these documents, the product will be returned to the buyer. If the invoice is not sent originally, VAT and other legal obligations can not be returned. The product returned for the reason of withdrawal shall be borne by the PURCHASER with the cargo price.
5- If thePURCHASER is unhappy with the product, PURCHASER can open a return case in 14 days of delivery. PURCHASER can not open a return case if the return period (14 days ) is expired. PURCHASER can not claim "item is not as described, came in damaged condition" after 14 days passed from the delivery date. By purchasing from HerbOnlines, the buyer accepts that 14 days of use is sufficient to understand that the item is as described.
5.1- If the item came in damaged condition, PURCHASER has to report it to the carrier and open a damaged item case. With the case number, the PURCHASER has to open a return case by mailing the seller. Products purchased by the PURCHASER; In the event that an error is found in the product and / or if it is returned with the wrong product (different product), the return costs will belong to the SELLER; for reasons other than those mentioned above and / or if the product does not show any reason, return costs belong to the BUYER. The Purchaser declares and undertakes this in advance.
No right of withdrawal can be used for products that are not refundable, disposable products, reproducible software and programs, products that have been damaged or expired quickly. The use of any software and programs, DVD, VCD, CDs and cassettes, batteries, consumables (toner, cartridge, tape etc.) and withdrawal rights are subject to the condition that the packaging of the product is unopened, undamaged and unused.
In addition, the consumer can not use the right to withdraw from the goods produced in accordance with the special requests and demands of the consumer or made special to the person by modification or addition.
If payment is made with a credit card or similar payment card, the consumer may request that the payment transaction be canceled on the grounds that the card is used outside of its own time and against the law. In this case, the card issuing institution returns the payment amount to the consumer within 15 working days from the notification of the dispute itself.
In the implementation of this contract, Consumer Arbitration Committees as well as the Consumer Courts in the residence of the SELLER are authorized to the value declared by the Ministry of Industry and Trade.
In the event of an order being concluded, the TENDER will be deemed to have accepted all the terms of this contract.